Jieza

Customer Support Specialist | Guest Relations and Admin Manager | Property Manag

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.72/hour ($909.09/month)

Bachelors degree

Last Active

July 3rd, 2026 (5 days ago)

Member Since

April 19th, 2023

Profile Description

I am an experienced Airbnb Support Ambassador with over 3 years of expertise in providing exceptional support to both guests and hosts. My role has been centered around helping guests and hosts navigate Airbnb’s policies and standard procedures, ensuring clear communication and seamless experiences. I have acted as a mediator in resolving conflicts, delivering fair and effective resolutions that align with Airbnb’s policies and uphold high standards of service.

I also have valuable experience as an Airbnb Virtual Assistant for 2 years. In this role, I provided comprehensive support to Superhosts, assisting with a wide range of responsibilities including guest communication, cleaning coordination, and maintenance management. My skills and experience have equipped me with a deep understanding of the booking platforms, as well as the ability to handle challenges with professionalism and empathy. I take pride in fostering positive relationships between hosts and guests while contributing to the overall success of short term rental community. Whether mediating disputes, managing bookings, or coordinating operational tasks, I strive to deliver top-notch support that exceeds expectations.

Top Skills

Human Resources » Recruiting

Experience: Less than 6 months

Real Estate » Short Term Rentals » Airbnb

Experience: 2 - 5 years

Customer Support

Experience: 2 - 5 years

Other Skills

Human Resources

Experience: Less than 6 months

Basic Information

Age: 29

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cebu City, Cebu

Tests Taken: IQ
Score: 122: DISC
Dominance: 33
Influence: 7
Steadiness: 35
Compliance: 25: English
B2(Upper Intermediate)