I’m a dedicated Virtual Assistant and Customer Service Specialist with 5+ years of experience supporting entrepreneurs and e-commerce businesses. I help clients save time by handling customer support, order management, and admin tasks, while keeping operations smooth and customers happy. Detail-oriented support to help businesses grow.
Core Skills & Expertise
Customer Service – Chat &
Administrative Assistance – Calendar Management, Meeting Scheduling, Data Entry
E-Commerce Management – Order Processing, Shipment Tracking, Inventory Control (Shopify, Wordpress, eBay, Stan Store, ClickFunnels)
Financial Support – Simple Bookkeeping, Invoicing, Payment & Refund Handling (Stripe, PayPal)
Social Media Assistance – Account Management, Scheduling Content, Basic Graphics (Canva, Sked)
Reports & Documentation – Sales & Cost Reports, Quality Control, Supplier Coordination
Tools & Platforms
Communication & Productivity: Slack, Whatsapp, Trello, Asana, Monday, Google Suite, Loom
E-Commerce & Marketing: Shopify, Wordpress, ClickFunnels, Stan Store, Inflowly, IngramSpark
Payments & Bookkeeping: Stripe, PayPal, Google Sheets, Excel
Design & Social Media: Canva
Education
BS Information Technology – Asian College of Technology (2015–2019)
BS Education (1st year) – University of Visayas
Certifications
DICT Digital Jobs PH Certified
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.