Customer service specialist, Product researcher

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

April 30th, 2024 (3 days ago)

Member Since

April 18th, 2023

Profile Description

A well experience Customer Service Representative with a 9 years total experience. 2 years as a Senior Fraud Analyst for Financial Institution, 2 years as Technical support and 5 years as a Senior Application Specialist. I also worked as an Appointment setter for new and existing patients for Dental Clinics in the US.

Top Skills

Customer Support » Technical Support

Experience: 1 - 2 years

Ive been a technical support rep for multiple telco accounts and assisted customer with issue whether its about their service of their devices

Customer Support » Customer Service

Experience: 5 - 10 years

An expert customer service with 9 years worth of experience. I have played multiple roles such as SME ( subject matter expert ) an process tester, Client coordinator, senior application specialist, a senior fraud analyst and many more

Marketing » Appointment Setting

Experience: 1 - 2 years

Answering inbound call for new and existing patients for Dental Clinic. Booking appointment assigning correct treatment and dentist according to patient's needs.

Other Skills

E-Commerce » Product Research

Experience: 1 - 2 years

Product Researcher * Conduct thorough market research to identify profitable product categories and niches. * Utilize online tools and platforms to scan and evaluate potential product opportunities. * Analyze pricing trends, historical data, and sales rankings to assess product profitability. * Identify and evaluate potential suppliers, online stores, and retail stores for sourcing products. * Continuously evaluate and refine sourcing strategies to maximize profitability and minimize risks. * Stay updated on changes and developments in e-commerce platforms, marketplaces, and industry regulations.