Versatile VA Helping Businesses Grow Through Executive Support | Ecommerce Manag

Overview

Looking for full-time work (8 hours/day)

at $5.79/hour ($1,120.00/month)

High school diploma

Last Active

July 13th, 2026 (2 days ago)

Member Since

April 15th, 2023

Profile Description

I work with business owners and executives who need someone dependable behind the scenes
someone who keeps operations moving, schedules under control, and administrative work handled without constant supervision.

I have 3 years of BPO experience across customer support and content operations. That background taught me how to handle pressure, follow processes precisely, and deliver consistent results in fast-paced remote environments. I thrive in structured roles where attention to detail matters and deadlines are non-negotiable. I am not here for short-term projects. I am looking for one employer to commit to, one business to understand deeply, and one team to grow with over the long term.

What I Can Do For You

Executive Assistant Support
I take the daily operational load off busy executives by handling calendar management, inbox organization, meeting scheduling, document preparation, travel research, and file management. I anticipate needs, follow through without reminders, and make sure nothing falls through the cracks. My goal is to give you back time and mental space to focus on what only you can do.

Customer Support
I handle customer-facing communication with patience, accuracy, and professionalism. This includes managing inquiries, resolving complaints, processing refund requests, and updating records across CRM platforms. In my BPO career, I consistently managed between 60 and 100 customer interactions per shift while keeping satisfaction scores above 95% and recording zero errors in quality audits.

Ecommerce VA
I assist online store owners with the operational side of their business. This covers product listing uploads, inventory updates, order tracking, customer follow-up coordination, and general backend support. I understand that ecommerce moves quickly and I work with the accuracy and speed that environment demands.

Social Media VA
I help brands stay consistent and active online by scheduling content, drafting captions, creating basic graphics in Canva, and tracking engagement across platforms. I keep your social presence running in the background so you are not falling behind on posting while running the rest of your business.

Tools I Work With
Google Workspace (Gmail, Docs, Sheets, Slides, Calendar, Drive), Microsoft 365 (Word, Excel, PowerPoint), Asana, ClickUp, Trello, Notion, Slack, Microsoft Teams, Zoom, Google Meet, Loom, Calendly, HubSpot, Salesforce, Canva, CapCut, ChatGPT, Zapier, and ---------- .

Availability and Setup
I am open to full-time and part-time arrangements across AEST, EST, and GMT time zones, with full availability for night shift schedules. I work from a dedicated home office with a noise-canceling setup, a primary fiber connection running at 200 Mbps, and a backup internet line to keep things running without interruption.
If you need a VA who is organized, accountable, and ready to show up consistently for your business, send me a message and let's find out if we are a good fit.I support executives and business owners by keeping their operations organized, their schedules running smoothly, and their administrative tasks handled with accuracy and care.

With 3 years of BPO experience in customer support and content operations, I bring structure and reliability to every role I take on. I understand how to manage high-volume workloads, follow systems, and communicate clearly across remote teams.

As an Executive Assistant, I handle:
Calendar and schedule management<8efe80624d780eba0c6493ec45140364>Email inbox management and correspondence
Travel research and itinerary coordination
Document preparation and file organization
Data entry and reporting
Meeting coordination and follow-ups
General administrative and operational support

My tools include Google Workspace (Docs, Sheets, Slides, Gmail, Calendar, Drive), Microsoft 365, Asana, ClickUp, Trello, Notion, Slack, Microsoft Teams, Zoom, Google Meet, Loom, Calendly, HubSpot, Canva, ChatGPT, Zapier, and ---------- .

I am available full-time and can work across AEST, EST, and GMT time zones, including night shift arrangements. I am looking for a long-term role with one employer where I can grow, contribute consistently, and become a trusted part of the team.

What makes me reliable: I hold myself to measurable standards. In my previous roles, I maintained 95%+ customer satisfaction scores, zero QA errors in audits, and 100% SLA adherence. I bring that same attention to detail and accountability to every task I handle as a VA.

If you are looking for an EA who shows up prepared, communicates proactively, and takes ownership of their work, I would love to connect. Send me a message and let's discuss how I can support your business.