Data Entry/Chat and Email Support/SEO/Amazon OA VA

Overview

Looking for full-time work (8 hours/day)

at $3.30/hour ($580.80/month)

Associates degree

Last Active

April 23rd, 2024 (5 days ago)

Member Since

February 25th, 2016

Profile Description

Welcome to my Professional Profile!

I embarked on my freelancing journey in the final year of the COVID-19 pandemic. With an impressive 12-year tenure as a seasoned senior executive in a 401k account-focused office setting, my career trajectory has been marked by a diverse range of roles, including customer support, email support, data entry specialization, and a noteworthy 3-year stint as a data entry specialist focused on medical claims and patents.

Here's a glimpse of my technical proficiencies:
- Typing speed of 50 to 60 words per minute
- Proficient in basic video editing
- Mastery of Microsoft Excel, Word, and Outlook
- Adept in data research and management of alphanumeric data
- Skilled in database maintenance

In addition to my technical prowess, my repertoire includes a multitude of soft skills that are invaluable in the realm of business and marketing:
- Exceptional telecommunication skills
- Strong organizational acumen
- Adept at handling complex situations
- Thrive under immense pressure
- Keen attention to detail

I am well-versed in utilizing various software platforms, including:
- Hubstaff
- Salesforce
- Slack
- Zendesk
- Citrix
- AZinsight
- SellerAMP
- Amazon Quickview
- Keepa
- Canva

With this impressive skill set, I consistently deliver a 100% success rate on every project I undertake. It comes as no surprise that both my employers and clients have consistently lauded the quality of my work, contributing to my enduring decade-long career in the BPO industry.

Thank you for taking the time to explore my profile.

Link to Resume: Upgrade to see actual info

Top Skills

E-Commerce » Amazon

Experience: 1 - 2 years

Served as a Virtual Assistant for an Amazon dropshipping business, undertaking a wide array of responsibilities. These included sourcing through platforms such as SellerAMP, AZinsight, Keepa, and Amazon Quickview, managing Amazon Sellcentral operations, efficiently handling email correspondence, processing purchasable leads, updating tracking numbers, and diligently following up on backordered or delayed products.

Customer Support » Chat Support

Experience: 1 - 2 years

Over a span of three years, served as a Chat Support Specialist for telecommunications accounts, specifically catering to AT&T and Verizon, adeptly managing a wide range of inquiries encompassing general queries, technical issues, and billing matters.

Office and Administration » Data Entry

Experience: 2 - 5 years

Accumulated three years of extensive experience as a data entry specialist, specializing in medical claims and patents.

Other Skills

SEO

Experience: 6 months - 1 year

Proficient in Off-page SEO techniques with expertise in DIY Linkbuilding, Outreach Specialization, Contact Prospecting, and Article Spinning.

Office and Administration » Email Handling

Experience: 2 - 5 years

Accumulated four years of invaluable experience as an Email Support Specialist, operating as an outsourcing partner for Riot Games, the renowned creator of League of Legends, within the gaming industry.