I worked as a Customer Service Rep/Tech Support for over 5 years, handling multiple tasks such as set up and process orders, upselling products, billing process and inquiry, set up and cancel technician's appointments and troubleshooting Internet, Phone and TV issues. I am more than skilled in handling and resolving customer's issues and as a proof, I have been commended/awarded as best CSR several times during my CSR years. CurrentIy, I work as a Lead Gen Quality Assurance Specialist Team Leader, deep diving issues, set up guidelines, calibrate call centers and coach/train new QAs.
Experience: 5 - 10 years
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.