Amber

Customer Service Representative

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

May 12th, 2024 (5 days ago)

Member Since

February 25th, 2016

Profile Description

I worked as a Customer Service Rep/Tech Support for over 5 years, handling multiple tasks such as set up and process orders, upselling products, billing process and inquiry, set up and cancel technician's appointments and troubleshooting Internet, Phone and TV issues. I am more than skilled in handling and resolving customer's issues and as a proof, I have been commended/awarded as best CSR several times during my CSR years. CurrentIy, I work as a Lead Gen Quality Assurance Specialist Team Leader, deep diving issues, set up guidelines, calibrate call centers and coach/train new QAs. 

Top Skills

Customer Support

Experience: 5 - 10 years

Other Skills

Basic Information

Age
40
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  98
DISC
Dominance: 32%
Influence: 9%
Steadiness: 31%
Compliance: 21%
Uploaded ID
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