Abigail

Customer Support - Virtual Assistant

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.60/hour ($985.60/month)

Bachelors degree

Last Active

May 2nd, 2024 (15 days ago)

Member Since

April 13th, 2023

Profile Description

Need an Experienced Customer Service Support for the long haul?

> Cost-Effective & Tech-Savvy
> High Speed Internet & Equipment
> Flexible hours
CUSTOMER SERVICE STAR
> My goal is to always put a smile on your customer's face, empathize & build rapport.
> Always making sure to meet the deadline.
> Adaptable, Resourceful, Fast-learner, Creative Thinker, Highly Trainable

Quality Assurance Analyst
> Daily auditing of agent's calls, emails and chats
> Making sure that the quality of customer service was met
> Daily coaching of agent and TLs, managing AFI's
Trainer
> Product training for new hires

Top Skills

Customer Support

Experience: 5 - 10 years

Customer Support » Technical Support

Experience: 5 - 10 years

Office and Administration » Email Management

Experience: 2 - 5 years

Other Skills

E-Commerce » Inventory Management » Quality Control

Experience: 1 - 2 years

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Office and Administration » Microsoft Excel

Basic Information

Age
36
Gender
Female
Website
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Address
San Jose Del Monte, Bulacan
Tests Taken
IQ
Score:  110
DISC
Dominance: 31%
Influence: 17%
Steadiness: 38%
Compliance: 14%
English
C2(Advanced/Mastery)
Uploaded ID
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