Customer Service/Technical Support/Data Entry/Front End Developer

Overview

Looking for any work (8 hours/day)

at $5.81/hour ($1,120.00/month)

Associates degree

Last Active

July 1st, 2026 (7 days ago)

Member Since

February 24th, 2016

Profile Description

I have nearly five years of experience in the BPO industry, progressing from a Junior Associate to a Senior Associate. During this time, I spent four years as a Customer Service Representative and was later promoted to Subject Matter Expert (SME). My experience includes handling phone, email, and chat support, as well as data entry.
I have over two years of technical support experience, working with an ISP account and Sony Vaio. Additionally, I served as a Team Leader for an e-commerce company specializing in Microsoft software. I joined the company as a Technical Support Representative and was promoted to Team Leader within three months due to strong performance and leadership skills.
I consistently meet high standards of performance with minimal supervision and have been recognized as a top-performing agent throughout my career. I?m highly skilled in managing customer complaints, meeting deadlines, and maintaining team collaboration.
My average typing speed is 50 WPM with 100% accuracy. I'm proficient with tools such as Zendesk, Freshdesk, Aircall, Skautomation, Signifyd, Google Sheets, Slack, and various Windows operating systems. I also have working knowledge of HTML, CSS, and server environments.