Dynamic and adaptable professional with 12+ years of experience in customer service, operations, and team leadership, combined with hands-on experience in virtual support and digital creative work.
Started in frontline service roles and progressed into Assistant Manager and Front-End Supervisor positions, where I handled daily operations, customer relations, team coordination, and performance management.
Transitioned into remote work as a Freelance Graphic Designer and Video Editor, supporting clients with content creation, visual design, and project execution across multiple industries.
Worked as a Training Team Leader, focused on mentoring, process improvement, and team development in fast-paced environments.
I bring a strong mix of operational discipline, creative execution, and leadership experience, with a focus on delivering organized, high-quality, and reliable support in remote and hybrid roles.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: Less than 6 months
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