Overview
Looking for full-time work (8 hours/day)
at $4.60/hour ($809.60/month)
Associates degree
Last Active
April 25th, 2024 (10 days ago)
Member Since
April 10th, 2023
Profile Description
I am a highly experienced Customer Service Representative / Technical Support Representative / Team Lead / Subject Matter Expert / Quality Analyst / Quote Requestor / Estimate Creator and Virtual Assistant with around 10 years of experience in the call center industry. I am well-versed in performing ad-hoc or various administrative tasks not limited to answering phone calls, and e-mails, scheduling meetings, addressing employees' administrative queries, subject matter expertise, quality assurance, and providing customer service as the first point of contact. My experience has provided me with a strong foundation in customer care as I’ve been with top clients like Amazon, Clearwire (Sprint), AT&T, Vodafone, Risk Insure (Brightstar), SIRC (Software Information Resource Corp), Hexaware (iQvia), Optus, and Microsoft.
Top Skills
Customer Support
Experience: 5 - 10 years
Customer Support » Chat Support
Experience: 2 - 5 years
Office and Administration » Email Management
Experience: 5 - 10 years
Other Skills
Marketing » Telemarketing » Inbound Sales
Experience: 2 - 5 years
E-Commerce » Inventory Management » Quality Control
Experience: 2 - 5 years
Real Estate » Appointment Setting
Experience: 1 - 2 years
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
Office and Administration » Transcription
Experience: 6 months - 1 year
Basic Information
- Age
- 33
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Angeles City, Pampanga
- Tests Taken
- IQ
- Score: 121
- DISC
- Dominance: 41
- Influence: 28
- Steadiness: 26
- Compliance: 5
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
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