Arlan
Customer Experience and Quality Geek
Overview
Looking for full-time work (8 hours/day)
at $10.00/hour ($1,760.00/month)
Bachelors degree
Last Active
April 30th, 2024 (21 days ago)
Member Since
April 6th, 2023
Profile Description
I have extensive years of experience in the field of Quality for Customer Service and Contact Centers where I gained, develop, and mastered skills in call auditing, call monitoring, and reporting. I am also well-versed in root-cause analysis and problem-solving. I can lead a team of 15 and work on different projects in a very effective and efficient way while maintaining the Team's engagement and motivation. I am also exposed to client & stakeholder management and had been successful in project deliveries. I have lead different programs and projects launched in my stint in Philippine Contact Centers.
Top Skills
Customer Support
Experience: Less than 6 months
Office and Administration » Microsoft Excel
Office and Administration » Email Management
Other Skills
Customer Support » Email Support
Customer Support » Technical Support
Experience: Less than 6 months
Marketing » Telemarketing
Marketing » Content Creation » Creative Writing
Experience: Less than 6 months
SEO » Content Management
E-Commerce » Inventory Management » Quality Control
Experience: Less than 6 months
Professional Services » Architectural Services
Real Estate » Appointment Setting
Customer Support » Sales Support
Marketing » LinkedIn Marketing
Real Estate » Lead Generation
Experience: Less than 6 months
SEO » Private Blog Network
Experience: Less than 6 months
Basic Information
- Age
- 35
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila
- Tests Taken
- IQ
- Score: 119
- DISC
- Dominance: 48%
- Influence: 7%
- Steadiness: 13%
- Compliance: 32%
- English
- C1(Advanced)
- Uploaded ID
- Sign Up with Pro Account to View
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.
From Struggles to Triumph: Mariah Sison’s Journey as an Online Filipino Specialist
I’ve been with my client for 9 years and still going. In those 9 years, a lot has changed in our family’s life...
READ STORYEMPLOYERS
workers
talented va's
other
contact us
connect with us
