1. I manage various Amazon FBA Sellers via Direct or Agency Collaborations since 2020.
My current tasks are:? Product Page & Market Analysis, SEO Listing Optimization? Search Term Reports Audit, Campaign Performance Reporting, Strategy Planning? Making Campaign Decisions based on performance? Keyword and ASIN Mining from Automatic, Broad, Phrase, and Category Targeting? Copywriting for SaaS and B2B ad-hoc
2. Senior Retail Service SpecialistGlobe Telecom June 2012 - March 2023
I managed a team of 7-10 individuals to act as
frontline customer service personnel at one of
Globe’s retail branches nationwide. My key responsibilities include:? Managing platinum clients of Globe Telecom? Handling complaints and aftersales concerns? Maintaining customer loyalty? Monitoring Financial and Inventory Reports? Supervising training for new employees
Experience: 2 - 5 years
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