I am an experienced Virtual Assistant Specialist for a Back-Office company that caters the Property and Casualty Insurance Industry in the US and provide support to Independent Insurance Brokers and Agents. I take care of the majority of the tasks related to Quoting and Endorsements of insurance.
I have over three years of hands-on experience in the insurance industry, particularly in customer support and personal lines. In my current role as a Customer Support Specialist, I handle policy renewals, endorsements, remarketing, loss run requests, inspections, and cancellation processing. I am also experienced in policy building and documentation using AMS360, including creating EOI and COI, attaching non-renewals and NOCs, and managing endorsement requests accurately.
In my previous role as an Insurance Virtual Assistant, I gained solid experience in quoting personal lines, completing ACORD forms, policy issuance, and working with multiple carrier websites and multi-rater platforms. This helped me develop strong attention to detail and the ability to manage multiple tasks efficiently.
I am highly detail-oriented, organized, and comfortable using tools such as AMS360 ,and PL Rating. My experience in
Overall, my technical insurance knowledge, administrative skills, and commitment to delivering accurate and timely support make me confident that I can contribute effectively and add value to your team.
Experience: 2 - 5 years
Experience: 2 - 5 years
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