I am a Senior Property Management Operations Coordinator with over 4 years of remote experience supporting U.S.-based real estate companies. I currently oversee maintenance operations for a 200–300 door residential portfolio, managing 150–200 monthly service requests while maintaining strong SLA compliance and cost control.
My expertise includes full work order lifecycle management, vendor performance accountability, invoice auditing, NTE enforcement, backlog reduction, emergency coordination, and documentation accuracy inside AppFolio.
I specialize in:
• High-volume maintenance coordination
• Vendor dispatching & performance tracking
• Invoice auditing & owner bill-back review
• SLA/KPI monitoring
• Emergency repair management
• Compliance documentation tracking
• Workflow optimization & backlog reduction
I move with urgency, communicate clearly with U.S.-based teams, and operate independently during EST/CST business hours. I am structured, detail-oriented, and known for protecting owner budgets while maintaining resident satisfaction.
I am looking for a long-term remote role in property management operations where I can contribute stability, structure, and operational
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
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