I worked as a customer/technical service representative (voice) for 3 years in Teletech Cebu and 3 years as a technical support representative (Chat) in Convergys J Centre, Cebu. I am well-versed when it comes to patiently dealing with customers on both call and chat mediums. My 6 years experience in this industry has honed me into an expert in this field of work. When I resigned, I d
Experience: 1 - 2 years
My task in my previous job was to submit links in submissions, classifieds and business listings.
Experience: 2 - 5 years
I was a technical chat support for three years. We are using Avaya and CRM tools. I'm the one who help customers resolved their technical issues, processed refund and processed orders.
Experience: 6 months - 1 year
Collecting and organizing data, Google sheets, arranging schedules and appointments.
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