Rizalito

Medical Virtual Assistant / Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $3.76/hour ($727.26/month)

Bachelors degree

Last Active

July 2nd, 2026 (7 days ago)

Member Since

April 2nd, 2023

Profile Description

Experienced Customer Service & Virtual Assistant

Reliable and results-driven professional with experience in e-commerce and healthcare support. Skilled in email and chat support, ticket management using Zendesk and Gorgias, and coordinating with teams via Slack. Strong communication, problem-solving, and organizational skills to deliver excellent customer experiences in a remote environment.

Top Skills

Customer Support

Experience: 2 - 5 years

Delivering excellent Customer Service in timely manner in a polite and professional way. Make sure that Customer are satisfied after the call resolution has made.

Customer Support » Healthcare

Experience: 1 - 2 years

Providing efficient and professional patient support, managing appointments, documentation, prior authorization and inquiries while ensuring accuracy and confidentiality.

Office and Administration

Experience: 2 - 5 years

Generating daily reports to our Branch Manager in Automobile Company such as Daily Income Report, Technician's Daily Log Report, Cash Flow, Daily Deposit of Cheque,

Other Skills

Customer Support » Email Support

Experience: 6 months - 1 year

Helping e-commerce customers with orders, returns, and account issues through timely, empathetic, and professional communication. Skilled in Zendesk and team collaboration via Slack to ensure smooth and efficient resolutions.

Basic Information

Age: 49

Gender: Male

Website: Sign Up with Pro Account to View

Address: La Trinidad, Benguet

Tests Taken: IQ
Score: 96: DISC
Dominance: 23
Influence: 18
Steadiness: 36
Compliance: 23: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”