Results-driven Production Support Engineer with 3 years of experience in IT operations, cloud systems, and enterprise production support. Skilled in AWS, Linux administration, SQL, ETL processes, and monitoring tools to ensure system stability, performance, and high availability. Experienced in troubleshooting critical production incidents, performing root cause analysis, and supporting deployment and release activities while consistently meeting SLA targets. Adept at proactive monitoring, incident management, and collaborating with development and DevOps teams to improve operational efficiency, system reliability, and response times.
Experience: 2 - 5 years
Monitored and supported production systems using internal monitoring and alerting tools to maintain high availability, system stability, and optimal application performance. Improved incident response efficiency by identifying patterns in logs, documenting recurring issues, and contributing to process optimization and monitoring enhancements.
Experience: 2 - 5 years
Experience: 2 - 5 years
Technically proficient with hands-on experience using Microsoft Office tools including Microsoft Excel, Word, Outlook, Teams, and PowerPoint for reporting, documentation, communication, and operational support.
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 2 - 5 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.