Technical support representative for mobile phone and tablet

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Associates degree

Last Active

April 2nd, 2024 (33 days ago)

Member Since

April 1st, 2023

Profile Description

*Providing help and answers to the customers' technical issues through identification of the problem itself, research on answers and subsequent provision of guidance.
*Guidance of the users to support them in becoming more productive
Support in the development of programs to train the customer on how to properly use the products.
*Concession of the customers' troubles by recommendation of products, services or procedures.
*Evaluation of the systems' problems to recommend enhancements.
*Guide the customer perform troubleshooting on their device.