· Assiting new hires/associates with complex process and methods of work deliverables (Subject Matter Expert)
· Providing superb financial analysis and excellent customer service experience for 12 years in Mortgage Banking, Banker Services and Home Equity
· Trained in Collections
· Undeviating CSAT and OSAT performer
.
Number Sales Captain for the whole Manila Site
· Collaborate and coach agents in closing a sale (mortgage refinance/mortgage purchase/ach auto debit)
· Motivate and guide tea
· Home Lending Route Checker (highly effective and proficient in checking routes or work orders submitted by agents)
· Adept in the following systems: MS Word/MS Excel/ MS Power Point/MS Outlook, MBWS (Mortgage Banking Workstation), MSP (Mortgage Servicing Package), OLT (Mortgage Online Letter Tool), Online Admin Tool, CA (Customer Assist), EIV (Enterprise Image Vault)
· Won “BEST SCRIPT WRITER” for Dress up your Supervisor
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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