A highly motivated and goal-oriented Virtual Assistant and customer service advocate with experience in providing exceptional support and ensuring projects are completed on time and with extreme confidentiality.
Strive in fast-paced, virtual environments following established procedures and practices to exceed customer expectations. Experienced in creating an effective, organized environment in which I can excel at focusing time on providing top-level client support, resolving issues, and developing relationships to ensure loyalty and growth. Unique skills set offering exceptional organizational/administrative skills combined with ensuring 100% customer satisfaction.
Experience: 5 - 10 years
Provides highest level of customer service as well as technical knowledge in troubleshooting internet connectivity problems via phone, e-mail and online chat to AOL members globally.
Experience: 6 months - 1 year
I effectively manage administrative duties such as scheduling appointments, organizing emails, managing calendars, performing data entry tasks, and other administrative tasks as needed. I aim to be proactive and efficient, utilizing the latest tools and technologies to streamline workflows and optimize productivity. I aim to provide reliable and timely support, ensuring clients' tasks and responsibilities are managed with attention to detail and professionalism.
Experience: Less than 6 months
I aim to develop and implement effective social media strategies that align with clients' goals and objectives. It includes managing social media accounts, creating engaging content, monitoring performance, and implementing social media campaigns. I aim to enhance brand awareness, engage with audiences, and drive business results through strategic social media management. I aim to stay up-to-date with the latest trends and best practices in social media marketing to ensure clients' social media presence is optimized for success.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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