Excellent communication skills: Adept at both written and verbal communication, responsible for handling customer inquiries, managing
Strong organizational abilities: As a virtual assistant, have experience managing schedules, appointments, and deadlines. Have experience handling multiple tasks simultaneously and prioritizing workload.
Customer service expertise: In a BPO role, experience handling customer inquiries, complaints, and
Technical proficiency: Familiar with a variety of software programs, including customer relationship management (CRM) tools, virtual meeting platforms, and document management systems. Also have experience using social media platforms and other digital communication channels.
Time management skills: Experience managing time effectively to meet project deadlines, respond to customer inquiries promptly, and complete tasks efficiently.
Attention to detail: Experience reviewing and proofreading documents, managing database, and performing other tasks that require a high degree of accuracy and attention to detail.
Experience: 2 - 5 years
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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