I assisted 10 to 15 American customers in a day through a phone conversation wherein I helped them open a new account, highlight the benefits and features of the service I'm offering, guide the purchase and close the sales with complete onboarding. Along with that I provide them with the best customer service experience.
Since I am part of the Sales, I
encountered some customers who had some disputes and concerns about their account, after resolving their issue, I usually do upsell to help the company make more sales. I normally show ACKNOWLEDGEMENT, EMPATHY and REASSURANCE to those difficult and upset customers. Bringing these elements together is a tested and a proven way to handle them.
• Serves customers by selling products and meeting customer needs.
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedules to call on existing or potential sales outlets and other trade factors.
• Submits orders by referring to price lists and product literature.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
• Resolve customer complaints by investigating problems, developing solutions.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
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