Medical & Virtual Assistant / CSR/ E-Commerce/ Intake Specialist/ Lead Generation Sp

Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelor of Science in Industrial Engineer

Last Active

June 26th, 2026 (2 days ago)

Member Since

March 27th, 2023

Profile Description

Hello,

My name is Jesus Hindap, and I am a highly motivated and results-driven Customer Service Representative with extensive experience in the healthcare sector, specifically under Cigna. Over the past two years, I have specialized in assisting members with eligibility, benefits, and plan coverage inquiries and supporting providers with claims verification and related inquiries.

In every role, I prioritize accuracy, efficiency, and delivering exceptional service. This dedication has consistently reflected in my performance, achieving a 100% quality audit score and being recognized as one of the top performers in my previous organization. I take pride in not only meeting expectations but consistently exceeding them, ensuring that both members and providers receive timely, reliable, and accurate information.

What sets me apart is my proactive approach: I treat every inquiry with the mindset of ownership, anticipating needs, resolving issues before they escalate, and providing solutions that streamline processes. My goal is to bring this same commitment to excellence to your organization—contributing to operational efficiency, enhancing customer satisfaction, and supporting your team in achieving strategic objectives.

I am confident that my proven track record, attention to detail, and dedication to high-quality service make me a strong candidate for this position, and I am excited about the opportunity to bring my skills and passion for service to your team.