Real Estate Management | Social Media Moderator | Email Support | Customer Care

Overview

Looking for part-time work (4 hours/day)

at $2.27/hour ($200.00/month)

Bachelors degree

Last Active

October 16th, 2020 (1288 days ago)

Member Since

February 13th, 2016

Profile Description

I have been a Virtual Assistant for over 2 years with a specialization in Social Media and Website Moderation, General Admin tasks, Customer Support, and  Real Estate transaction coordinator.

Here’s what I can do:

Admin tasks:
- inbox management
- calendar management- data entry- web research
- prepares a report
- personal errand

Real Estate:
- post/advertise properties on Facebook, LinkedIn, Twitter, Instagram, and Craigslist
- create a flyer using Canva
- update website of the new status of the property
- update blog  via Wordpress
- MLS management- updating CRM
- drafting the contract and sending documents for signature via DocuSign
- experience in using Dotloop
- skip tracing

Social Media:
- manage social media accounts namely Facebook, Twitter, LinkedIn, and Instagram
- moderate comments and messages 
- create content and graphics, schedule posts and interact with different influencers and marketing leads
- upload videos

eCommerce Online Store:
- reply to tickets, email and chat in a timely manner
- resolve customers issues
- update order and tracking numbers
- product listing in Shopify, eBay, Amazon, LetGo, OfferUp, Craigslist, and Facebook marketplace

BPO (Business Process Outsourcing):
- take inbound calls
- assist customers with inquiries
- escalate issues when needed

Tools:
- proficient in using Zendesk, Trello, Tawk.to, Asana, Zoho, Google mail and TeamViewer.
- Bright MLS for listing management
- CallFire for text broadcast of Leads- Vertical Response for email marketing of Leads
- Freshbooks for sending invoices
- BombBomb - sending email and newsletter
- Mojo Dialer - organizing leads contact

Thank you.