Collections Specialist with over 1 year of experience handling high-volume delinquent credit card accounts for a major banking client through a third-party collection agency.
Experienced in outbound collections, payment negotiation, account monitoring, and accurate documentation using CRM systems.
Highly proficient in Microsoft Excel including VLOOKUP/XLOOKUP, Pivot Tables, SUMIF, Conditional Formatting, and data analysis for account tracking and reporting.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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