Overview
Looking for full-time work (8 hours/day)
at $5.78/hour ($1,120.00/month)
Bachelors degree
Last Active
July 6th, 2026 (17 days ago)
Member Since
February 12th, 2016
Profile Description
Hi! I'm Liz, a seasoned E-commerce Customer Support Specialist with proven experience helping online brands deliver fast, friendly, and reliable support.
With deep knowledge of platforms like Shopify, Gorgias, Intercom, and Zendesk, I’ve handled thousands of tickets and helped customers with everything from tracking packages to resolving refunds — always with empathy and efficiency.
Here’s what I bring to the table:
5+ years in customer support for high-volume Shopify stores
Proficiency in tools like Gorgias, Intercom, Klaviyo, Stripe, PayPal
Expert in macros, order lookups, refunds, product inquiries
CSAT consistently above 95?st learner, team-friendly, and flexible with shifts (including weekends)
Whether you're a growing brand or a scaling e-commerce team, I can help you deliver top-notch service that keeps customers coming back.
Let’s chat!
Top Skills
Professional Services » Management Services » Property Management
Experience: 5 - 10 years
Customer service and customer acquisition is my expertise
Customer Support
Experience: 5 - 10 years
Customer Support » Email Support
Experience: 2 - 5 years
Other Skills
Office and Administration » Email Management
Experience: 2 - 5 years
Marketing » Marketing Automation
Experience: Less than 6 months
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Philippines
- Tests Taken
- IQ
- Score: 105
- DISC
- Dominance: 37
- Influence: 7
- Steadiness: 20
- Compliance: 37
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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