Customer service rep / technical support / VA

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

May 3rd, 2024 (4 days ago)

Member Since

March 23rd, 2023

Profile Description

I am seeking a role that will enable me to leverage the knowledge and expertise I've gained through years of experience. I am deeply passionate about customer service, and I possess the ability to empathize with interactions from a customer's perspective. My approach is highly process-driven, and I have a track record of contributing to large, business-driven projects aimed at enhancing customer service. With my technical acumen, I can envision how technical solutions can be seamlessly implemented with the customer's needs at the forefront.

Top Skills

Customer Support

Experience: 5 - 10 years

I have over 7 years of experience in a customer service/technical support industry, I am skilled in communicating effectively with diverse people across various platform. I am responsible, reliable and can work with less supervision. I maintain regular and reliable attendance. I will be more than delighted to share my knowledge and skills with you.

Customer Support » Technical Support

Experience: 1 - 2 years

I've been with UPS technical support department for almost 2 years where we assist customers in troubleshooting their shipping label printers to get it working, as well as assisting them through the website and do all kinds of things with their account/service.