Customer Service / Medical VA / Appointment Setter 

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

May 13th, 2024 (2 days ago)

Member Since

March 21st, 2023

Profile Description

Experienced customer service professional with over 5 years of proven success in addressing customer issues and questions. Proficient in precisely recording call information, compiling reports, and coordinating suitable solutions. Collaborative teaUpgrade to see actual infomber adept at delivering valuable assistance through various channels to maintain customer loyalty. Exceptional at managing priorities, handling multiple responsibilities concurrently, and persisting to meet objectives. Adaptable and driven team player. I have extensive experience working as a medical virtual assistant specializing in medical collections. My main responsibility involves contacting insurance companies to verify the status of claims, ensuring they are processed and paid. I also analyze denied claims and handle payment posting by monitoring incoming payments and accurately recording them in the medical billing software. Moreover, I have successfully completed patient registration tasks, which include collecting basic demographic information and verifying insurance details. Additionally, I was part of the reimbursement data team, where I confirmed out-of-network reimbursement methodologies with insurance companies. Lastly, I assisted the auditing team in identifying claims-related issues, reviewing documentation, and determining the appropriate course of action for each claim. I have honed the following skills:
*Verbal & Written communication
*Multitasking
*Computer skills
*Attentive listener
*Patience
*Troubleshooting