Healthcare Virtual Assistant / Social Media Manager

Overview

Looking for full-time work (12 hours/day)

at $5.65/hour ($1,636.37/month)

High school diploma

Last Active

June 30th, 2026 (10 days ago)

Member Since

March 21st, 2023

Profile Description

As a HIPAA-trained Virtual Assistant with extensive experience supporting U.S.-based psychiatric and OB-GYN practices, I would be honored to bring my skills and dedication to your team.

Over the past fours years, I’ve worked in remote healthcare administration, where I supported telehealth clinics, psychiatrists, and multi-specialty care teams. Most recently, I served as a Care Operations Associate for a U.S.-based psychiatry and teletherapy group. In that role, I managed patient scheduling, verified insurance benefits, coordinated with providers, and ensured accurate and timely documentation of medical records. I also monitored patient progress and escalated clinical concerns to the appropriate care tea ---------- mbers, all while maintaining strict HIPAA compliance.

Before that, I led the Medical Insurance Authorization (MIA) team for a New York-based OB-GYN clinic. I was responsible for mentoring tea ---------- mbers, verifying patient insurance eligibility, addressing complex billing inquiries, and conducting regular audits to ensure compliance and efficiency. My foundation in live chat, email support, and CRM tools was further strengthened during my early experience as a customer support agent and social media manager, helping me become both tech-savvy and people-focused.

Here’s what I bring to the table:
HIPAA certification and a deep understanding of handling confidential patient data.
Hands-on experience with EHR systems like OMNI, Halaxy and Citrix Intergy.
Proficiency in tools such as Asana, Spectrum VOIP, AWS Connect, and Google/Microsoft Suites.
A proactive, flexible work style and a proven ability to work independently in remote settings.
Exceptional communication skills and a genuine commitment to patient-centered service.