Current Employment Status:
Hired Full Time on Jul 9, 2026

Reyjane

Customer Support & Appointment Setter Virtual Assistant

80 ID PROOF
Verified
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mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Bachelors degree

Last Active

July 9th, 2026 (6 days ago)

Member Since

March 20th, 2023

Profile Description

I am a dedicated and reliable Customer Support and Appointment Setter Virtual Assistant with over 5 years of experience in the BPO industry and service-based businesses.

I specialize in handling inbound and outbound calls, email and chat support, appointment setting, cold calling, follow-ups, and CRM management. I have worked with high-volume accounts and understand the importance of professionalism, clear communication, and customer satisfaction.

I am comfortable working US business hours, meeting daily performance goals, and representing businesses professionally. My goal is to help clients save time, increase bookings, and deliver excellent customer experience.

Top Skills

Experience: 2 - 5 years

Appointment Setter / Customer Support VA Serenity Esthetics Spa Made outbound cold and follow-up calls to potential clients Booked, rescheduled, and confirmed appointments Handled inbound & outbound calls, emails, and chat inquiries Qualified leads and matched clients with appropriate services Maintained accurate customer and appointment records Customer Service Representative IBEX Global Managed high-volume inbound customer calls Assisted customers with billing, sales, and service concerns Provided product recommendations based on customer needs Ensured customer satisfaction and quality standards Customer Service Representative VXI Handled inbound calls for customer support and sales Resolved customer issues efficiently and professionally

Experience: 2 - 5 years

Appointment Setter / Customer Support VA Serenity Esthetics Spa Made outbound cold and follow-up calls to potential clients Booked, rescheduled, and confirmed appointments Handled inbound & outbound calls, emails, and chat inquiries Qualified leads and matched clients with appropriate services Maintained accurate customer and appointment records Customer Service Representative IBEX Global Managed high-volume inbound customer calls Assisted customers with billing, sales, and service concerns Provided product recommendations based on customer needs Ensured customer satisfaction and quality standards Customer Service Representative VXI Handled inbound calls for customer support and sales Resolved customer issues efficiently and professionally

Experience: Less than 6 months

Appointment Setter / Customer Support VA Serenity Esthetics Spa Made outbound cold and follow-up calls to potential clients Booked, rescheduled, and confirmed appointments Handled inbound & outbound calls, emails, and chat inquiries Qualified leads and matched clients with appropriate services Maintained accurate customer and appointment records Customer Service Representative IBEX Global Managed high-volume inbound customer calls Assisted customers with billing, sales, and service concerns Provided product recommendations based on customer needs Ensured customer satisfaction and quality standards Customer Service Representative VXI Handled inbound calls for customer support and sales Resolved customer issues efficiently and professionally

Other Skills

Experience: Less than 6 months

Appointment Setter / Customer Support VA Serenity Esthetics Spa Made outbound cold and follow-up calls to potential clients Booked, rescheduled, and confirmed appointments Handled inbound & outbound calls, emails, and chat inquiries Qualified leads and matched clients with appropriate services Maintained accurate customer and appointment records Customer Service Representative IBEX Global Managed high-volume inbound customer calls Assisted customers with billing, sales, and service concerns Provided product recommendations based on customer needs Ensured customer satisfaction and quality standards Customer Service Representative VXI Handled inbound calls for customer support and sales Resolved customer issues efficiently and professionally

Experience: 2 - 5 years

Appointment Setter / Customer Support VA Serenity Esthetics Spa Made outbound cold and follow-up calls to potential clients Booked, rescheduled, and confirmed appointments Handled inbound & outbound calls, emails, and chat inquiries Qualified leads and matched clients with appropriate services Maintained accurate customer and appointment records Customer Service Representative IBEX Global Managed high-volume inbound customer calls Assisted customers with billing, sales, and service concerns Provided product recommendations based on customer needs Ensured customer satisfaction and quality standards Customer Service Representative VXI Handled inbound calls for customer support and sales Resolved customer issues efficiently and professionally

Experience: 2 - 5 years

Appointment Setter / Customer Support VA Serenity Esthetics Spa Made outbound cold and follow-up calls to potential clients Booked, rescheduled, and confirmed appointments Handled inbound & outbound calls, emails, and chat inquiries Qualified leads and matched clients with appropriate services Maintained accurate customer and appointment records Customer Service Representative IBEX Global Managed high-volume inbound customer calls Assisted customers with billing, sales, and service concerns Provided product recommendations based on customer needs Ensured customer satisfaction and quality standards Customer Service Representative VXI Handled inbound calls for customer support and sales Resolved customer issues efficiently and professionally

Experience: 2 - 5 years

Appointment Setter / Customer Support VA Serenity Esthetics Spa Made outbound cold and follow-up calls to potential clients Booked, rescheduled, and confirmed appointments Handled inbound & outbound calls, emails, and chat inquiries Qualified leads and matched clients with appropriate services Maintained accurate customer and appointment records Customer Service Representative IBEX Global Managed high-volume inbound customer calls Assisted customers with billing, sales, and service concerns Provided product recommendations based on customer needs Ensured customer satisfaction and quality standards Customer Service Representative VXI Handled inbound calls for customer support and sales Resolved customer issues efficiently and professionally

Experience: 2 - 5 years

Appointment Setter / Customer Support VA Serenity Esthetics Spa Made outbound cold and follow-up calls to potential clients Booked, rescheduled, and confirmed appointments Handled inbound & outbound calls, emails, and chat inquiries Qualified leads and matched clients with appropriate services Maintained accurate customer and appointment records Customer Service Representative IBEX Global Managed high-volume inbound customer calls Assisted customers with billing, sales, and service concerns Provided product recommendations based on customer needs Ensured customer satisfaction and quality standards Customer Service Representative VXI Handled inbound calls for customer support and sales Resolved customer issues efficiently and professionally

Experience: Less than 6 months

Appointment Setter / Customer Support VA Serenity Esthetics Spa Made outbound cold and follow-up calls to potential clients Booked, rescheduled, and confirmed appointments Handled inbound & outbound calls, emails, and chat inquiries Qualified leads and matched clients with appropriate services Maintained accurate customer and appointment records Customer Service Representative IBEX Global Managed high-volume inbound customer calls Assisted customers with billing, sales, and service concerns Provided product recommendations based on customer needs Ensured customer satisfaction and quality standards Customer Service Representative VXI Handled inbound calls for customer support and sales Resolved customer issues efficiently and professionally

Experience: Less than 6 months

Appointment Setter / Customer Support VA Serenity Esthetics Spa Made outbound cold and follow-up calls to potential clients Booked, rescheduled, and confirmed appointments Handled inbound & outbound calls, emails, and chat inquiries Qualified leads and matched clients with appropriate services Maintained accurate customer and appointment records Customer Service Representative IBEX Global Managed high-volume inbound customer calls Assisted customers with billing, sales, and service concerns Provided product recommendations based on customer needs Ensured customer satisfaction and quality standards Customer Service Representative VXI Handled inbound calls for customer support and sales Resolved customer issues efficiently and professionally

Basic Information

Age
27
Gender
Female
Website
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Address
Davao, Davao del Sur
Tests Taken
IQ
Score:  119
DISC
Dominance: 11%
Influence: 16%
Steadiness: 38%
Compliance: 36%
English
C2(Advanced/Mastery)
Government ID
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