## Skills & Expertise
* Cleaning Business Operations
* Appointment Scheduling & Team Coordination
* Customer Service & Client Communication
* Invoicing & Payment Processing
* Administrative & Virtual Assistant Support
* Staff Supervision & Task Management
* Problem-Solving & Multitasking
* CRM & Scheduling Tools
* Google Workspace & Microsoft Office
### Tools & Platforms Used
* OpenPhone
* Jobber
* Google Workspace
* Google Local Services Ads (LSA)
*
* Nextdoor
* Angi Leads
## Work Experience
### Operations Manager – Cleaning Business
* Managed daily operations for residential and commercial cleaning services.
* Scheduled jobs, coordinated cleaners, and handled customer communication.
* Managed invoices, payments, and client records.
* Assisted with hiring, onboarding, and supervising cleaners.
* Used Jobber, OpenPhone, Google Workspace, LSA,
## Career Objective
Reliable and organized Operations Manager with experience in cleaning business management, scheduling, customer service, and administrative support. Seeking opportunities in operations management, virtual assistance, scheduling, or customer support.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 5 - 10 years
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