Customer Support / Administrative Assistant / Data Entry

Overview

Looking for full-time work (8 hours/day)

at $5.81/hour ($1,120.00/month)

High school diploma

Last Active

June 22nd, 2026 (2 days ago)

Member Since

March 16th, 2023

Profile Description

Experienced Customer Support & Admin Specialist | Quality Analyst | Appointment Setter

Hi there!  I’m a dedicated and detail-oriented professional with over 5 years of experience in customer service, administrative support, and quality assurance. I’ve worked with a wide range of clients and industries  from restaurant order support (Chinese, Japanese, and Mexican brands) to insurance verification and automotive service appointment setting.  

Here’s a quick overview of what I bring to the table:

*Customer Service & Support:
Skilled in phone, chat, and email support.
Experienced in handling inquiries, order taking, and resolving customer issues with empathy and efficiency.
Consistently received positive feedback for professionalism and communication skills.

*Administrative & Scheduling Support: 
Efficient in managing schedules, coordinating meetings, and organizing data and reports.
Strong attention to detail — ensuring all records and reports are accurate and well-documented.* Insurance Verification & Data Entry:  Gathered, validated, and inputted sensitive client data into internal platforms.
Promoted to Quality Analyst after 5 months for outstanding accuracy and performance.
Conducted coaching sessions and prepared quality reports for management.

*Appointment Setting & Sales Support: 
 Assisted customers in scheduling services in Pepboys Stores and addressing inquiries about products and services.
Developed a customer-first approach that boosts satisfaction and retention.


Why hire me?

I’m dependable, organized, and take pride in delivering top-notch work with minimal supervision. I value clear communication, continuous improvement, and teamwork, all of which I’ve demonstrated in every role I’ve handled.
Let’s work together to help your business provide seamless customer experiences and efficient operations!