Customer Service Specialist

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

April 17th, 2024 (13 days ago)

Member Since

March 16th, 2023

Profile Description

I have 10 years experience working in the call center industry. I have been trained as personal phone banking assistant. I answered and helped customer with questions and disputes regarding their personal bank transactions. I was also trained to be a billing specialists for the largest telecommunications company in Australia. After fulfilling my billing consultant role, I was trained for a case management role or Remediation specialist to provide seamless customer experience when signing up as a new customer or a new service. I was then transitioned to be a chat support agent during the pandemic lockdown to cater to more customers at the same time.