I'm in the field of a marketing sales right now with almost 9 years of experience in outbound calls, Calling business owners to buy the products and services. I also have an experience as a local customer service representative in a Telecommunication company assisting and solving different issues from products, subscriptions and billing.
As a sales agent I need to verify customers information, create an account for them, explain the services and products and lastly doing credit card pulling which is not easy. This business owners are hesitant giving their banking information over the phone so i learned sales techniques to convince them and gain their trust.
Keeping customers information updated in the system.
I manage to be successful in this career as I overcome different challenges and learned some lessons.
I also used to be a customer service representative in a local telecommunication company and we are assisting our customers in their subscriptions and billings. We need to make sure that this clients are updated about what are the promotions that we have.
Skill set
Self Motivated
Customer Service
Good Communication
Multi-tasking
Active Listening
Cold Callings
Prospecting
Conversational
Fast Learning
Sales Techniques
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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