be49c 10d8f40d0d8 2

Customer Service Representative / Writer

93 ID PROOF
Timeproof:
EXPECTED SALARY
Php 60,000.00/month ( $1,199 USD )
40 hrs/wk ( $6.93 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
6 years in BPO industry specializing in Customer Service and Resolution Specialist
BASIC INFORMATION
Age:
31
Gender:
Female
Tests Taken:
IQ
Score:  120

DISC
Compliance:6
Dominance:52
Influence:35
Steadiness:8

English
 C2(Advanced/Mastery)
Last Active:
2019-12-03
Member Since:
2016-02-06
SKILL SUMMARY


I graduated AB Communication Arts and writing is my passion. I write for ebooks specializing in non fiction romance novels. I can edit and proofread as well. I value time and quality for my work. I am also very knowledgeable with excel and MS Word.
I worked for the BPO industry for more than 6 years. I also have experience being an appointment setter as a VA. Knowledgeable in Citrix, Sap System, Live Agent, Canva, AWeber, Wordpress, Social Media Accounts and 8x8. I am also a content writer for various topics.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Quality Assurance
  • Research
  • Speaking
  • Writing
  • Blogging
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Web Content Writing
  • Sales Representative
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
EXPERIENCE

With my 6 six years experience in the BPO, I have been all sorts of admin tasks such as data entry on spreadsheet on excel files, managing CMS monitoring the service level, payroll entries and time keys.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Quality Assurance
  • Research
  • Travel Planning

English
EXPERIENCE

I have been brought up studying in a private school where speaking English is a must. Due to that foundation I am more comfortable speaking and writing English than any other language.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
EXPERIENCE

I have been trained well in proofreading and grammar. I am very particular about it making no room for mistakes. I am a content writer that can work for a wide range of websites and topics. I can spearhead a start up website from the About page, Homepage and all the content articles needed. 

SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • Private Blog Network
  • Sales Representative
  • SEO
  • Social Media Marketing
  • Telemarketing

Customer Service & Admin Support
EXPERIENCE

I have 6 six years experience in working for BPO companies specializing in Customer Service. I have been an Account Supervisor and Resolution Specialist for TXU Energy based in Dallas Texas. I have been a Zynga Player Advocate answering email and chat inquiries of players around the world that I can finish 100 emails in 5 hours. I have been an Assistant Team Leader for Care.com. I have been a Senior Customer Service Representative for T-mobile resolving all queries and billing concers of customers.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support

Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".

DOES NOT Indicates skill level.

ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake indentity.

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