CUSTOMER SERVICE REPRESENTATIVE/SALES ASSOCIATE

- As a Customer Support/ Customer Service Assistant, I inform customers of deals and promotions whenever they are available. I properly resolve customer complaints via phone, email, social media, or in person. I answer incoming customer calls regarding certain issues, product problems, service questions, and general customer concerns. It is also required that I recommend potential products/services to top management via collation of customer information and analysis of customer needs.

- As a Sales Support, I expedite requests rush orders, and alter sales orders and information as required. I handled all sales department or team administrative duties, including scheduling client conferences and meetings. I also take ownership of physical movement to and from stock shelves.

- I have a proven I5 years of expertise in customer service as a Number Porting specialist in BPO industry rectifying customer issues on number ports. I resolve loans and credit card issues as a Senior Sales Executive at Dunia LLC in Dubai, UAE. I also provide resolution to customer demands in the retail industry as an Area Manager/ Counter Manager in Singapore.