Real Estate Virtual Assistant

As a customer support agent in a drop shipping business, I have gained valuable experience in providing exceptional customer service. My responsibilities include processing orders, addressing customer inquiries, and resolving complaints or concerns. I approach each interaction with patience and empathy, understanding the importance of maintaining positive customer relationships, even in challenging situations. I aim to ensure customers feel heard, valued, and satisfied with their experience. Through effective communication and problem-solving skills, I have successfully navigated various customer scenarios, including handling irate clients, and turned them into positive outcomes. My dedication to delivering exceptional customer support has contributed to the success and reputation of the drop shipping business.

I possess strong administrative skills honed over four years of experience. I am proficient in managing calendars, scheduling appointments, coordinating travel arrangements, and handling correspondence. With excellent organizational abilities, I am skilled in prioritizing tasks, ensuring efficient workflows, and maintaining confidentiality. I have effective communication skills, both written and verbal, allowing me to interact seamlessly with clients and colleagues. Additionally, I am highly tech-savvy and adept at utilizing various productivity tools and software to streamline operations and enhance efficiency. My proactive and detail-oriented approach and ability to successfully manage multiple projects enable me to deliver quality work while meeting deadlines.

As a social media manager, I have successfully handled our business page, creating and curating engaging content that resonates with our audience. Although I have not extensively utilized paid ads, I have focused on organic content strategies to drive engagement and reach. My expertise lies in developing visually appealing graphics, including videos and infographics, that effectively convey our brand message and capture the attention of our followers. By leveraging creativity and strategic thinking, I have optimized our social media presence and fostered meaningful connections with our target audience. While my experience with paid ads may be limited, my strong graphic content creation skills have allowed me to make a significant impact on our social media performance.