General Virtual Assistant - Shopify and Amazon VA

Managed and optimized Facebook (Meta) advertising campaigns for brand awareness, traffic, and lead generation. Responsible for setting up campaigns, ad sets, and creatives; defining target audiences; managing budgets and schedules; monitoring performance metrics; and making data-driven optimizations to improve reach, engagement, and cost efficiency. Ensured accurate tracking, compliance with platform policies, and clear reporting of campaign results.

Shopify professional with strong skills in managing end-to-end store operations, including product listings, inventory updates, order processing, and customer support. Proficient in optimizing product titles and descriptions, maintaining accurate data entry, coordinating product fulfillment, and using email marketing tools like Klaviyo to engage customers and support sales growth. Committed to learning and applying best practices to ensure a smooth and reliable shopping experience.

Managed the Social Media page by scheduling, editing and publishing approved content, monitoring messages and engagement, responding to non-sensitive inquiries, and escalating important concerns. Tracked performance metrics while ensuring confidentiality, neutrality, and compliance with Facebook policies and community standards.

Experienced in Adobe Photoshop for photo editing, retouching, background removal, color correction, and creating clean visual designs.

Skilled in data entry, maintaining accurate records, updating databases, and ensuring error-free information management.

Completed Amazon VA training and courses with hands-on practice in product research, listing creation, and Amazon listing optimization (titles, bullets, keywords). Familiar with Seller Central and ready to apply skills in real-world operations.

Completed hands-on training in Adobe Illustrator, gaining proficiency in creating vector graphics, illustrations, logos, and digital artwork. Developed skills in applying design principles, working with shapes, colors, and typography, and producing professional-quality graphics for digital and print media.

Skilled in managing email support, responding to customers efficiently, and ensuring high satisfaction through accurate and timely responses.