A dedicated professional with 2 years of experience in the customer service industry. I spent the first year of my career as a Technical Service Representative, where I honed my technical skills and learned to handle customer queries effectively. My ability to understand and resolve technical issues has been appreciated by customers and colleagues alike.
In my second year, I transitioned into a Chat Support role. This role enhanced my written communication skills and taught me the art of resolving customer issues in a timely and efficient manner through chat. My ability to multitask and maintain patience in high-pressure situations has been instrumental in this role.
I am now looking to leverage my experience and skills in a challenging role that allows for growth and continuous learning.
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