I am a previous Collections Associate at a US based credit card company. I can say that I am sympathetic and able to present solutions to understand the clients better. I was also trained to multitask-- talking to clients while getting information and typing it to our system. I am also adept at getting information like banking details, change of addresses and phone numbers quickly.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.