Customer Service | Data Entry | Social Media Manager

Overview

Looking for full-time work (8 hours/day)

at $2.40/hour ($422.40/month)

College Level

Last Active

May 3rd, 2024 (yesterday)

Member Since

March 6th, 2023

Profile Description

Greetings,

I hope this message finds you well.
My name is Upgrade to see actual info, and I have had the privilege of serving as a Customer Service Representative in a prominent Retail Company based in the United States for a duration of one year. Throughout my tenure, I have assumed various key responsibilities aimed at ensuring utmost customer satisfaction:
-Efficiently handling customer queries through phone calls.
-Employing effective questioning techniques to fully comprehend customer concerns.
-Taking ownership of customer cases and promptly providing resolutions.-Diligently updating customer information as required.
-Collaborating with appropriate channels to escalate complex issues and concerns.
-Processing orders, forms, applications, and guest requests with utmost accuracy and efficiency.

In addition to my customer service expertise, I possess a high level of proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint, as well as Google Sheets and Google Docs. Moreover, I am well-versed in working with CRM software and Avaya systems, enhancing my ability to deliver exceptional service.
I am an enthusiastic learner, always eager to acquire new skills that align with the demands of specific job roles. My dedication and adaptability drive me to continuously improve and excel in my endeavors.

It is my sincere aspiration to extend exemplary service to all my future clients, as I firmly believe in the significance of fostering positive and lasting relationships.
Thank you for your time, and I wish you a productive and fulfilling day ahead.
Best regards