Subject Matter Expert - Customer Service

Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

Bachelors degree

Last Active

May 4th, 2024 (18 days ago)

Member Since

March 5th, 2023

Profile Description

I have a wide range of skills, including exceptional communication and interpersonal skills, problem-solving ability, and the ability to remain calm and patient under pressure. I also have a deep understanding of customer needs, expectations, and behavior.
Additionally, I have expertise in various customer service channels, including phone, email, live chat, and social media, and I'm able to leverage technology and tools to enhance the customer experience.
My other critical skills include the ability to identify and analyze customer data to gain insights into customer behavior, trends, and preferences. I'm also able to create and deliver training programs that enhance the skills of customer service representatives.
Overall, I'm a strategic thinker, a problem solver, and an effective communicator who is committed to providing exceptional service and building strong customer relationships.