I am a detail-oriented Virtual Assistant and Reporting Analyst with nearly 10 years of BPO and remote work experience, including leadership and analyst roles at Expedia. My background combines customer service, data management, and administrative support, giving me the flexibility to handle both client-facing and back-office tasks.
Currently, I work as a Reporting Analyst where I manage and analyze large datasets in Excel, prepare KPI reports, and create summaries for leadership. I am also a part-time Virtual Assistant for a travel agency, assisting with bookings, itinerary updates,
I have strong knowledge of Microsoft Excel (formulas, pivot tables, data comparison, and reporting) and I’m comfortable using Google Sheets and online tools to organize information. My experience includes updating raw files, consolidating data across multiple sheets, and tracking employee work hours to keep databases accurate.
Known for being reliable, organized, and attentive to detail, I consistently deliver high-quality work on time. I am adaptable, quick to learn new systems, and committed to supporting businesses with accurate data and dependable virtual assistance.
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