Detail-oriented Billing Specialist with over six years of experience in billing and accounting operations across the freight forwarding and energy industries. Experienced in processing high-volume freight invoices, performing quality assurance reviews, resolving billing discrepancies, and generating operational reports. Recognized for accuracy, reliability, and cross-functional collaboration, with experience training new tea
Experience: 5 - 10 years
● Process 150–200 freight invoices daily while maintaining accuracy and compliance with company billing procedures. ● Perform quality assurance reviews of invoices prepared by team members, identifying billing discrepancies such as incorrect rate codes, accessorial charges, payor accounts, shipment quantities, weights, and dimensions to reduce invoice corrections and payment delays. ● Investigate and resolve billing discrepancies by verifying shipping documentation and ensuring accurate invoicing before release. ● Prepare and distribute daily prospect quotation reports to the Sales team, supporting timely customer follow-up and business development efforts. ● Train and mentor newly hired billing staff on invoice processing procedures and quality control standards. ● Collaborate daily with cross-functional teams through video meetings and email to ensure efficient billing operations and resolve operational issues. ● Recognized by supervisors for consistently delivering accurate work, supporting team operations, and assisting in onboarding new employees.
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: Less than 6 months
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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