Lovely

Social Media Expert|CustomerServiceRepresentative|Data Entry

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

High school diploma

Last Active

April 26th, 2024 (11 days ago)

Member Since

March 4th, 2023

Profile Description

Looking for someone who truly cares about your business and needs?~ Quick Project & Long-Term? Look no further! I am here to help you!Hi there! My name is Lovely who is passionate and a highly motivated freelancer with a wide range of interest.A dedicated Customer Service Representative and Virtual Market Research Interviewer with a passion of delivering excellent customer service and helping businesses thrive. I am skilled in understanding client needs, conducting in-depth market research and providing valuable skills and qualities to drive business growth.As a Customer Service Representative, I have enhanced my communication and problem-solving skills to effectively address customer inquiries, resolve issues, and ensure customer satisfaction. I am adept at building empathy and establishing strong relationships with customers, earning their trust and loyalty. My ability to actively listen, empathize, and provide helpful and satisfying solutions allows me to exceed customer expectations Upgrade to see actual info my role as a Virtual Market Research Interviewer, I have gained valuable experience in conducting thorough interviews, collecting and providing accurate details. I am proficient in utilizing various research tools and techniques to gather valuable insights that help businesses finish efficiently on the required task. My attention to detail, active listening and analytical mindset enable me to provide accurate and actionable recommendations to clients. TOOLS AND PLATFORMS, I AM PROFICIENT IN:- Salesforce- Canva- Workday- Slack- Outlook- Microsoft Teams- Skype- Zoom- Tiktok- Facebook- Instagram- Twitter- LinkedIn- Whatsapp- Pinterest- Adobe Lightroom- Grammarly- Microsoft Apps- Word- Powerpoint- Excel- Drive- Spreadsheet.Ifyou are looking for a freelancer who is not only skilled but also passionate about their work, eagerness on exploring different role, a proactive and taking initiative well I am the ideal choice. I am stickler for details so you can trust that your projects will be accomplished accurately and efficiently, disciplined individual and dedication to your projects ensuring a successful outcome that exceeds your expectations.Let's work together on this exciting journey and create something truly exceptional! 

Top Skills

Customer Support » Phone Support

Experience: 6 months - 1 year

* Virtual Market Interviewer - conducting survey using inbound and outbound call. * Customer Service Representative in Hotel Engine account - assisting customer's concern/issue to their reservation/bill. With this field I was able to enhanced my communication skill, problem solving, strong relationship, empathy, adaptability, time-management and working efficiently in the large volume of phone calls.

Office and Administration » Data Entry » Encoding

Experience: 1 - 2 years

In this position, I was able to consistently prioritize accuracy and attention to detail when creating a new product name, quantity and price of each items that will be sale.

Other Skills

Office and Administration » Attention to Detail

Experience: Less than 6 months

Marketing » Market Research

Experience: Less than 6 months

Basic Information

Age
25
Gender
Female
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  127
DISC
Dominance: 36%
Influence: 16%
Steadiness: 33%
Compliance: 16%
English
C2(Advanced/Mastery)
Uploaded ID
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