Looking for someone who truly cares about your business and needs?~ Quick Project & Long-Term? Look no further! I am here to help you!Hi there! My name is Lovely who is passionate and a highly motivated freelancer with a wide range of interest.A dedicated Customer Service Representative and Virtual Market Research Interviewer with a passion of delivering excellent customer service and helping businesses thrive. I am skilled in understanding client needs, conducting in-depth market research and providing valuable skills and qualities to drive business growth.As a Customer Service Representative, I have enhanced my communication and problem-solving skills to effectively address customer inquiries, resolve issues, and ensure customer satisfaction. I am adept at building empathy and establishing strong relationships with customers, earning their trust and loyalty. My ability to actively listen, empathize, and provide helpful and satisfying solutions allows me to exceed customer expectations
Experience: 6 months - 1 year
* Virtual Market Interviewer - conducting survey using inbound and outbound call. * Customer Service Representative in Hotel Engine account - assisting customer's concern/issue to their reservation/bill. With this field I was able to enhanced my communication skill, problem solving, strong relationship, empathy, adaptability, time-management and working efficiently in the large volume of phone calls.
Experience: 1 - 2 years
In this position, I was able to consistently prioritize accuracy and attention to detail when creating a new product name, quantity and price of each items that will be sale.
Experience: Less than 6 months
Experience: Less than 6 months
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