Customer Service Representative

Overview

Looking for part-time work (4 hours/day)

at $7.00/hour ($616.00/month)

Physical Therapy
5 Years

Last Active

May 7th, 2024 (12 days ago)

Member Since

March 4th, 2023

Profile Description

With five years of experience working in a healthcare call center, I have developed a strong set of skills that I believe would be valuable in a customer service or healthcare-related role. During my time as a verifier of patient benefits and eligibility, I have honed my customer service skills, becoming skilled at communicating complex insurance and healthcare information in a clear and concise manner. I have a strong attention to detail and am able to multitask, handling multiple tasks at once such as answering calls, documenting information, and navigating computer systems. Additionally, I have developed excellent time management skills, balancing call volume and meeting performance metrics while still providing quality customer service. I am a problem solver, able to think creatively and develop solutions to challenging scenarios. Finally, working in healthcare has taught me the importance of empathy, and I have developed a strong sense of understanding patients' needs and concerns. I believe these skills would make me a valuable asset to any team.