Airbnb Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.81/hour ($1,120.00/month)

Undergraduate in College

Last Active

July 2nd, 2026 (9 days ago)

Member Since

March 3rd, 2023

Profile Description

I am currently working as a Airbnb VA property manager where I'm handling guest inquiries, updating listings, coordinating with cleaners to guarantee the readiness of accommodations before guests' arrival, and liaising with professionals such as plumbers and electricians to promptly resolve any listing issues. I am adept at contacting Airbnb for assistance with matters such as review disputes, payout inquiries, alterations and other things related to Airbnb. Furthermore, I efficiently compile monthly payout sum ---------- s of cleaners. My experience also extends to property prospecting, involving outreach to property owners and companies to expand the selection of properties listed on Airbnb. 
I worked as a Support Ambassador for Airbnb at Telus International Philippines since May 2022 until July 2023. In this role, I assist customers through phone, chat, and email by addressing their booking concerns, arrival dates, and requests to ensure a positive customer experience.
Prior to this, I worked as a Customer Service Representative at ePerformax Contact Centers and BPO from December 2021 to April 2022. Here, I handled various customer issues related to billing, collection support, client inquiries, and product support.
From February 2020 to December 2020, I worked as an Advisor 1, Telesales Representative at Concentrix, where I promoted and sold company products over the phone. My responsibilities included contacting prospects, presenting product features, updating customer databases, and closing sales.
I also have experience as a Customer Service Officer at Ace Hardware in the Maldives from July 2019 to December 2019. In this role, I proactively assisted customers in solving problems, demonstrated strong product knowledge, and maintained store security.
Additionally, I worked as a Marketing/Receptionist at Akasha Beach Hotel in the Maldives from March 2019 to June 2019. My tasks included greeting visitors, maintaining security and telecommunications systems, and creating advertising campaigns.
From September 2018 to February 2019, I worked as a Personal/Marketing Assistant at SM Development Corporation in the Philippines. In this position, I compiled and distributed financial information, booked sales, encoded data, and assisted clients.
I also have experience as a Store Officer/Cashier at Asters in the Maldives from May 2016 to July 2018. My responsibilities included assisting customers, cashiering, testing tech products, coaching trainees, and managing the establishment in the absence of superiors.
In the gaming industry, I worked as a Cashier/Gaming Assistant at E-Games Casino from March 2013 to May 2016. Here, I provided assistance to players, answered inquiries, and catered to their gaming needs.
Furthermore, I worked as a Sales Associate at Internet Sports Betting Sites from February 2011 to February 2013. My responsibilities included greeting guests, answering questions about sports betting, overseeing operations, and ensuring adherence to guidelines.
Lastly, I worked as a Cashier at Family Entertainment Center, Inc. (FECI-SM Southmall Storyland) from October 2007 to January 2008. In this role, I efficiently processed cash and charge transactions, reconciled sales, and ensured the safekeeping of cash payments and funds.
Collectively, these experiences have equipped me with comprehensive knowledge and skills relating to exceptional customer service and effective collaboration with both guests and hosts, all in strict adherence to Airbnb's rules and regulations.