- Customer Service Expert
- Experienced Virtual Assistant
- Excellent communication skills, both verbal and written, in assisting customers and healthcare professionals
- Scheduling Appointments for CPR Classes accredited by the American Heart Association
Let’s talk about how I help my clients. :)
My clients have known and trust me for my consistency and hard work. I have been assigned to multiple tasks such as handling
Tools Used and Proficient In:
- Canva
- Trello
- Zoom
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- Slack
- Zendesk
- NCompass
- Member's Edge (Thick and Thin)
- Grasshopper
- WordPress
- Google Suite
- Microsoft 365
If you believe we're compatible, feel free to reach out, and we can explore how I can provide further assistance. I'm excited about the chance to work together and share ideas.
Experience: 6 months - 1 year
Managed chat support for both customers and employees, addressing and resolving their concerns effectively.
Experience: 6 months - 1 year
Responsible for billing and adjustment processes for customers insurance plans. Assisted customers in selecting optimal insurance plans to meet their needs.
Experience: 1 - 2 years
Managed comprehensive inbound and outbound customer calls, with a focus of prompt an effective issue resolution.
Experience: 2 - 5 years
Efficient email management, quickly prioritizing, organizing, and responding to messages, while setting boundaries to prevent overload. Unsubscribing from unnecessary emails, flagging important ones, and using filters for categorization further streamline the process, optimizing productivity.
Experience: Less than 6 months
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.