Ready to Stop Losing Time on Customer Messages and Admin Work?
If your business:
Gets overwhelmed with
Struggles to keep customers happy and responded to on time
Loses leads or sales due to slow or unorganized support
You don’t need to work longer hours — you need a reliable Virtual Assistant who can handle it for you.
Helping businesses stay organized, support customers better, and save time with expert virtual assistance.
What I Can Help You With
Customer Service & Support
• 4 years as a Customer Service Representative & 1 year as a Team Leader
• Handling customer inquiries, complaints, and follow-ups professionally
• Issue resolution, retention, and upselling support
• CRM and ticket management
• Tools: HubSpot, Zendesk, Freshdesk, Microsoft Dynamics 365, Zoho,
Virtual Assistant & Admin Support
•
• Calendar management and internal/external communication
• Task coordination and progress tracking
• Tools: Asana, Trello, ClickUp, Monday
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• Campaign setup using Mailchimp, Klaviyo, and Zoho Campaigns
• Writing and sending newsletters that engage customers
• Subscriber list management, segmentation, and automation
Social Media Assistance
• Scheduling posts via Meta, Later, Buffer, or Hootsuite
• Content planning and engagement tracking
• Basic content creation using Canva and CapCut
Tools I Use
HubSpot | Zendesk | Freshdesk | Zoho | Microsoft Dynamics 365 | Trello | Asana | ClickUp | Monday | Slack | Canva | Mailchimp | Klaviyo | Google Workspace | Microsoft Office
Let’s Work Together
If you’re looking for a dependable Virtual Assistant who can take customer support and admin work off your plate—so you can focus on scaling your business—I’d love to connect.
Send me a personalized message and tell me about your needs
Let’s schedule a discovery call and see if we’re a great fit
Talk soon,
Juls
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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