Dedicated and resourceful Virtual Assistant and seasoned Customer Service Specialist skilled at managing diverse client needs. My background with major Telco accounts (like AT&T) has honed my expertise in technical troubleshooting, complex issue resolution, and managing demanding customer interactions with patience and professionalism. As a VA, I excel at streamlining operations, managing calendars, handling
Experience: 1 - 2 years
Conducted high-volume outbound calls to promote water treatment and filtration services to residential and commercial clients. Managed customer data, call logs, and follow-ups using CRM tools for accurate tracking and efficient workflow
Experience: 2 - 5 years
Troubleshot streaming problems, connectivity errors, and login concerns. Handled billing and account inquiries accurately. Logged interactions and solutions in CRM for proper documentation.
Experience: 2 - 5 years
Recommended mobility products and services based on customer needs. Resolved billing, account, and network concerns through effective troubleshooting. Met sales targets by providing clear product information and solution-based service.
Experience: 6 months - 1 year
Working with the wider development team. Responsible for addressing customer inquiries, complaints, and feedback through social media channels like Twitter, Facebook and Instagram.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.